Xilo does not collect personally identifiable information (PII) directly from users unless explicitly provided. We may collect the following data:
Usage Data: We collect data on how you use the app, including the features you use, the time spent in the app, and the training sessions you complete. This data helps us improve the app and personalize your experience.
Device Information: We collect device-specific information, such as the device type, operating system, and unique device identifiers. This information is used for troubleshooting and improving app performance.
User-Provided Data: If you choose to create an account, we may collect your email address. You may also optionally provide other data like profile information, including your name, or avatar image.
Usage of Data
We use the collected data for the following purposes:
To Provide and Maintain the App: We use usage data and device information to ensure the app functions correctly and to improve its performance and stability.
To Personalize Your Experience: We use your usage data to personalize your training programs, recommend relevant content, and provide insights into your progress.
To Communicate with You: If you have an account and have opted in to receive notifications, we may send you emails or in-app messages related to your account, training progress, or important app updates.
To Improve the App: We analyze the data to understand user behavior, identify areas for improvement, and develop new features.
Storage of Data
Your data is stored securely. The specific storage methods include:
Local Device Storage: Some of your data, such as training history, may be stored locally on your device.
Cloud Storage: If you create an account, certain data may be stored on secure servers.
Data Retention: We retain your data for as long as you use the app and for a reasonable period thereafter, or as long as necessary to comply with our legal obligations. You can request deletion of your account and associated data at any time.
Sharing of Data
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining the app, such as analytics providers. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
User Rights
You have certain rights regarding your data:
Access: You have the right to access the personal information we hold about you.
Correction: You have the right to correct any inaccurate personal information.
Deletion: You have the right to request the deletion of your personal information. You can delete your account from within the app.
Objection: You have the right to object to the processing of your personal information under certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at support@xilo.com.
Children's Privacy
Xilo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@xilo.com, and we will take steps to remove the information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app. Your continued use of the app after the effective date constitutes your acceptance of the revised Privacy Policy. We will also update the effective date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@xilo.com.